Tania is an accomplished business leader and expert in organisational performance and customer experience, with over 20 years of diverse experience across the automotive and business services sectors. She currently serves as Director for Africa at GP Strategies Corporation, a global leader in performance improvement solutions. In this role, Tania is responsible for driving strategic initiatives, fostering client relationships, and delivering high-impact client-centric solutions, focused on sustainable success.
Since joining GP Strategies in 2017, Tania has worked on a wide range of projects, with a strong focus on business performance drivers and analytical tools to implement transformational change within organisations. Her ability to design and implement tailored solutions that address business-specific challenges has made her a trusted advisor for clients across multiple industries. This has resulted in partnerships across South Africa, the Middle East, and Europe.
Before joining GP Strategies, Tania gained extensive experience in various leadership roles within the automotive industry. She has worked with prestigious clients, including Porsche, Volvo, Jaguar Land Rover and the VW Group, to drive customer loyalty through improved customer-centric business processes in both sales and aftersales. Tania is focused on building lasting relationships with clients.
Tania’s career also spans leadership roles at global automotive companies, including Ford, BMW, Jaguar Land Rover, and Lexus. She has left her mark on various roles, including General Manager, Customer Ownership Experience Manager, and Sales and Marketing Manager, where her strategic direction, business acumen, and people-focused approach have combined to deliver outstanding business results.
By leveraging approaches such as design thinking and business process reengineering, Tania has consistently demonstrated a commitment to operational efficiency and enhancing the customer experience.
A passionate advocate for continuous learning and development, Tania has a strong belief in the power of mentorship and fostering talent within organisations. She is deeply committed to creating inclusive, sustainable training ecosystems that enable individuals and businesses to thrive.
With her deep industry expertise and commitment to delivering results-driven solutions, Tania is a dynamic leader, respected by both her clients and peers for her strategic vision and ability to execute complex projects.